Welcome to The Art of Negotiation MasterClass – probably the best negotiation course in Singapore that is practical and useful. Based on an executive learning model and packed with practical ideas, this comprehensive professional negotiation skills training course from Negotiation Today blends conceptual and hands-on skills training. Gleaning from participants’ feedback, it is probably the most practical negotiation skills training course in Singapore. The training program uses a mix of theory, group discussion and experiential learning. It is ideal for people who would like to be a skillful negotiator in diverse business negotiating contexts.
Participants will gain the skills, insights and competencies required for negotiation at all levels regardless of industries and business contexts. They will learn important negotiation concepts, strategies and skills, how to develop negotiation power , how to use AI and how to become more influential in all kinds of business and social interactions.
This one-day professional negotiation skills training course in Singapore puts emphasis on real-world applications, connects theory to practice and will be facilitated by our experienced negotiation trainer who has a strong track record in negotiation training across the world.
Upon completion of this world-class negotiation training course in Singapore, participants will gain confidence and practical skills and have a negotiation tool-kit that they can use in virtually any negotiation situation.
Program Objectives
- To gain a strong mastery of key negotiation concepts, strategies and tactics.
- To develop and enhance participants’ negotiating power, confidence and skills in challenging business contexts.
- To understand the psychology of negotiation and how to use appropriate strategies and skills to influence a favourable outcome.
- To equip participants with a systematic approach for thinking about and planning all sales negotiations.
- To inculcate the right mindset for all negotiation challenges and to help participants improve their negotiation skills across diverse contexts.
- To learn the interdisciplinary skills of strategic negotiation and how to create value for various stakeholders.
Who Should Attend
Business owners, investors, government officers, sales managers, procurement executives, key account managers, relationship managers, investment bankers, lawyers, real-estate professionals and anyone who has to negotiate in the course of their work, to resolve conflicts , to get out of a sticky situation or to close win-win deals.
Course Outline
The Art of Negotiation MasterClass is based on our proprietary negotiation framework and covers the following themes:
- Psychology of Negotiation
- Strategic Underpinnings of a Successful Negotiation
- The Language of Negotiation
- Negotiation Planning Process & Agenda-Setting
- Key Principles of Negotiation
- Five Essential Skills for Negotiation
- Attributes of a Credible Negotiator
- How to Maximise Objective Value and Subjective Value in Negotiation
- How to Frame, Position and Anchor
- Strategies for Making Concessions and Trade-offs
- How to Use and Handle Situational Tactics in Negotiaion
- Tactical Control of the Information Exchange Process
- Emotional Intelligence in Negotiations
- Management of Team Negotiation
- Harvard’s Principled Negotiation
- Leveraging AI in Negotiations
- Real-Life Case Studies
Course Fee: S$570 nett (no GST) – inclusive of hotel buffet lunch and two coffee breaks with snacks.
Course Venues: VOCO Ochard Singapore or Holiday Inn Orchard City Centre.
A certificate will be awarded upon successful completion of the course.
To register for the above course, email: contact@negotiationtoday.com
Inhouse group training course available. Please send us an email detailing your training needs.
Course Leader: Mr C J Chan, MBA, FCIM, GDMM, ACLP
Mr C J Chan is a former negotiation consultant with BayGroup International USA. He is a negotiation strategist and expert in several negotiation domains. His research is focused on AI in negotiation, strategic sales negotiation, cross-cultural negotiation and complex negotiation. He is the creator of Negodo, a set of negotiation techniques that support negotiation success in varied negotiation contexts. He has clocked more than 15,000 facilitation hours in executive programs across the world over the past 25 years. He is one of best negotiation trainers in Singapore, operating across 6 continents, training participants across private companies, government organisations and NGOs.
His seminar participants are mainly from Fortune 500 companies and large global organisations and include ExxonMobil, Shell, GE, Intel, Apple, HP, DuPont, General Motors, 3M, Coca-Cola, Unilever, Motorola, Rolls Royce, Goldman Sachs, Morgan Stanley, American Express, UPS, KPMG, PWC, Deloitte, Honeywell, FujiFilm, UTC Pratt & Whitney, BASF, Ericsson, LG Chemical, Chevron, National Instruments, Schlumberger Halliburton, TOTAL, Bausch & Lomb, AMD, Applied Materials, Akzo Nobel, Standard Chartered Bank, UTC OTIS Elevator, Schindler Elevator, Kone Elevator, dNata Emirates Group , Analog Devices, Haagen-Daz , Hershey, Simmons, Cathay Pacific Airways, Marriott, Starwood Hotels & Resorts, Carlson Wagonlits Travel, Standard & Poors, Kaspersky Lab, Continental Corporation, National Semiconductors, Merck MSD, Roche, Quintiles, Novartis, Baxter, Sanofi , BD, Bayer, Covidien , Gilead Sciences, US ASEAN Business Council, Abbott Laboratories, Olympus Medical, Alcon, PerkinElmer, Mead Johnson, International Flavors & Fragrances, HSBC Bank, Barclays Bank , Deutsche Bank , Jardine Matheson , Archer Daniels Midlands , Bank of China, A*Star Singapore , Singapore Tourism Board, Hong Kong Police Force, Port of Singapore Authority, SurbanaJurong, Singapore Economic Development Board, Ministry of Defence Singapore , Ministry of Health Singapore, Defence Science Organisation, Maritime & Port Authority of Singapore, Toshiba, Ciba Vision, Keppel Corporation, ST Electronics, National Healthcare Group Singapore, Alexandra Hospital, Aetna Insurance, Jurong Health Services, Ministry of Finance , Science Centre Board, Marina Bay Sands Casino, SkillsFuture Singapore, Singapore Management University, Air Products , PPG Industries , Zenlayer, Orica Mining, Santa Fe Relocation, Sapient and Akamai Technologies, amongst others.
He has led executive workshops across 6 continents and 21 countries covering United States (New York, Houston, Boston) , United Kingdom, Russia (Tyumen, Sakhalin), Brazil, China , India , Colombia, Japan (Tokyo, Osaka, Nabari City), Guam, South Korea (Seoul, Daejeong, Osan), Australia (Sydney, Melbourne, Perth), South Africa, United Arab Emirates (Dubai, Abu Dhabi), Thailand (Bangkok, Phuket, Rayong), Philippines (Manila, Cebu), Indonesia, Vietnam ( Ho Chi Minh City, Danang) Taiwan (Taipei, Kaohsiung), Hong Kong, Malaysia ( Kuala Lumpur, Penang, Port Dickson), Brunei and Singapore. In particular, he has conducted over 100 executive workshops in 19 cities in China (Beijing, Shanghai, Guangzhou, Shenzhen, Xiamen, Hainan, Ningbo, Chengdu, Nanchang, Wuhu, Chongqing, Urumqi, Hangzhou, Taicang, Ningbo, Suzhou , Zhuzhou , Dalian and Tianjin) and 4 cities in India (New Delhi, Mumbai, Bangalore and Hyderabad)
Through his extensive international travel, he has trained participants representing 80 nationalities from USA, Brazil, Japan, China, India, Russia, Ukraine, France, Norway, Holland, Sweden, Spain, Denmark, Finland, Greece, Canada, Jordan, Australia, Myanmar, New Zealand, Argentina, Venezuela, Colombia, Uruguay, Ecuador, Chile, Trinidad & Tobago, Mexico, Tunisia, Switzerland, Scotland, Britain, Ireland, Germany, Italy, Hungary, Uzbekistan, Kyrgyzstan, Peru, Sudan, Kazakhstan, South Africa, Mauritius, Swaziland, Mozambique, Malawi, Nigeria, Angola, Zimbabwe, Kenya, Botswana, Niger, Egypt, Saudi Arabia, Iran, Iraq, Pakistan, Lebanon, Syria, Turkey, Poland, United Arab Emirates, Oman, Marshall Islands, Fiji, Guam, Saipan, Maldives, Malaysia, Thailand, Philippines, Hong Kong, Taiwan, Indonesia, Vietnam, South Korea, Papua New Guinea, Sri Lanka , Nepal and Bangladesh.
He holds a Master of Business Administration degree majoring in Strategic Marketing Management from Hull University Business School England as well as several professional qualifications in business and management. He was elected a Fellow of the Chartered Institute of Marketing UK in 1999 and is currently based out of Singapore and New York.
(Above picture: C J Chan outside Harvard Negotiation Institute)
Visit Harvard Negotiation Institute at: https://www.pon.harvard.edu/
To register for this world-class negotiation skills training course, please email us at: contact@negotiationtoday.com